iflorist - Beautiful floral designs by the worlds local florist
Award Winning Florist - The Queen's Award for Enterprise in International Trade
 
   
 
 

Contact Us
By phone
We politely ask that customers place their orders via the website and where necessary contact us via email or live chat for a fast and efficient response, however you are welcome to call us if you have a query and would prefer to speak with a member of our team. Our telephone number is 0844 874 5010. 

Our offices are open from 09.00 until 20.00 Monday-Friday, 09.00-16.00 on Saturdays and 11.00-16.00 on Sundays.

By email
Our customer service team are available by email around the clock. Please click here to submit an email support ticket.

By post
If you'd rather, you can put pen to paper and send us a message via post. Our Lancashire-based HQ address is as follows:

iflorist HQ
Jubilee House
Phoenix Way
Burnley
Lancashire
BB11 5SX
Live chat
The quickest and easiest way to speak to us is via livechat. We're online around the clock most of the time, so there's always someone waiting to answer your question or facilitate your request. Please check our live chat indicator for availability. Alternatively, click here to initiate a chat.

By fax
While we prefer email communication, we appreciate that sometimes there's a reason why faxing is necessary. In these instances, please send your fax, complete with cover sheet, to 0207 190 5804.

I'd like to submit some feedback
We value feedback as highly as we value anything else at iflorist. We like to know that our customers are completely satisfied, and take any less than glowing feedback really seriously. In line with our 100% satisfaction guarantee, we like to make sure that everyone is happy with their shopping experience. If there's something you'd like to tell us, whether or good or bad, you can do so by email or post - see left.


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