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Contact Us
 
Customer service is something we take very seriously at iflorist. We have gone to great lengths to make contacting us as simple as possible. Whether by email, post, telephone call-back or our 24-hour livechat facility, there's always someone here to answer your query. No question or query is too big or small; our knowledgeable iflorist advisors are on-hand, ready to answer your question.
Frequently Asked Questions - Contact Us
1 What is your postal address?
2 What is your email address?
3 What is your telephone number?
4 How can I contact your admin and accounts department?
5 I am a florist and wish to register with iflorist - who should I contact?
6 Who do I contact to place a telephone order?
 
1 What is your postal address?
iflorist HQ
Jupiter House
1003 Mercury Rise
Altham Business Park
Altham
Lancashire
BB5 5YE
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2 What is your email address?
For sales and customer service, please email help@iflorist.co.uk.
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3 What is your telephone number?
Please contact us via email for a fast and efficient response. If you are a florist and have an enquiry regarding licensing, orders or any other matter, please send an email addressed to our business development managers for an immediate response (or request a call back) - the address to use is info@iflorist.co.uk
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4 How do I contact your admin and accounts department?
iflorist Accounts
First Floor
Jupiter House
1003 Mercury Rise
Altham Business Park
Altham
Lancashire
BB5 5YE
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5 I am a florist and wish to register with iflorist - who should I contact?
As a skilled local florist, iflorist has the ability to allow you to fully exploit the internet and plug into orders generated online. To register, or for more details, please click here.
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6 Who do I contact to place a telephone order?
As an online company, we do not operate a traditional “call centre” or telephone ordering facility. We politely ask that customers place their orders via the website and where necessary contact us via email for a fast and efficient response. Inbound calls are reserved for business development and licensing enquiries. Any calls which result in an order being taken over the telephone will be liable for an additional telephone ordering surcharge.
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