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Here at iFlorist we have a highly trained group of florists ready to deliver your next bouquet personally to the door of the recipient with our same day flower range. All the flowers that are delivered come with a 100% satisfaction guarantee, this way you can purchase with confidence knowing that the flowers will last. A lot of our flowers are delivered in bud – this is completely intentional. This way we can prolong the life of the stems. If you are not happy with the quality of the flowers then please get in contact with our customer service team. They will be able to help with the enquiry and advise the best course of action.

Our next day flowers come with the same guarantees as our florist delivered items. The only different is they will be delivered through a postal system, be that a courier or Royal Mail. The flowers are mainly sent in the bud form, again to preserve the longevity of the stem. Once received, it is important that they are cared for to ensure that the flowers bloom as they should. The 100% satisfaction guarantee is inclusive of our next day flowers.

From time to time our florists will need to substitute flowers and stems in order to fulfil the orders. In most cases you will be informed by a customer service agent prior to dispatch, but during busy periods such as, Valentine’s Day and Mother’s Day etc, the substitution will be carried out. In this case the flowers will be similar.

Any and all questions can be answered by our customer service team.